What personal information is collected?
You are not required to provide kranichs.com with any information in order to browse the kranichs.com website. If you choose to provide information in connection with your use of kranichs.com, including but not limited to, your name, your date of birth, your email address and your telephone number, this information will only be used as described in this policy.
How will the personal information I submit be used?
Kranichs.com uses personal information you submit for the following purposes:
- to provide the products and services you request
- to process your orders
- for our marketing and promotional purposes
- to ensure that your shopping experience is as easy and pleasant as possible
We may at times use the Remarketing method of advertising, and these details apply to that:
- Third party vendors, including Google, show our ads on sites on the internet.
- To opt out of all Remarketing advertising visit the Network Advertising Initiative Opt Out Form.
Disclosure of your personal information.
Kranichs.com does not sell any personal information of its customers with any third parties. However, we may release your personal information in the event we are compelled to do so by court order or other requirement of law, or if we, in good faith, believe such release is advisable or necessary.
We may send you catalogs or e-mails to inform you of new products, services and special offers. If you would prefer not to be contacted about such special offers, products or services, please notify us of such preference using any of the contact information set forth below. Please be aware that kranichs.com will honor all opt-out requests, however, there may be a delay between your submission of such request and the actual removal of your name and contact information from our mailing lists as these are generated well in advance of our actual mailings.
Is it safe for me to order by credit card?
At kranichs.com we use SSL technology, the industry standard for secure online transactions, to encrypt your personal credit information, including your credit card number, before it travels over the Internet. As a result of our use of SSL technology, placing an order with kranichs.com online is just as safe as providing your credit card number over the telephone. In the unlikely event of credit card fraud, we will work with your credit card company to resolve the issue. Typically, credit card holders are not responsible for any fraudulent charges.
Will information I submit in connection with a credit application be protected?
Online credit applications are processed through a secure server using encryption keys.
We have made every effort to accurately display the products featured on kranichs.com. However, the colors we use and the capabilities of your computer monitor may affect the colors visible on your screen. As such, we cannot guarantee that your monitor's display will be accurate.